Kickked® assures you that if the size is not correct or you are not satisfied with the product you can change it or return it within 10 working days of the purchase.
We offer free shipping for our customers worldwide through United States Postal Service®.
If you require your shoes to arrive to you earlier, select the option "Expedited Shipping" at the end of your purchase, and we will ship your shoes out as soon as we are finished customizing them.
Express shipping can take from 1-3 days in the United States and 4-12 days worldwide.
How long do shipments take?
At Kickked we send shipments every day. The shipment time is not too long since we send our products from within the US. However the customization time can take from 7-14 business days. The only reason is because we make our shoes by order. After the order processes we begin to start the customization process.
How can I know the status of my shipment?
Once your order is shipped, you will automatically receive via email, a tracking number with which you will be able to track your shipment through USPS.
What happens if I'm not at my address?
Your purchase will be delivered to whoever is at home or at the reception. In case no one is there, they will visit you twice more. After the third time, the order will go to the nearest Postal Office branch where you can also withdraw it.
What is the shipping cost?
Shipping is free with the purchase of our footwear. Otherwise, the expedited cost depends on the Location and quantity, which is automatically made when you move forward with your order and place your zip code.
Returns & Exchanges
What do I do if the size is not correct?
In case that the chosen size in your purchase, has not been of your comfort, within 10 working days of receiving your order, you can choose to make a change 100% free and receive the correct size. To make the change, write to Help@Kickked.com
How do I return a product?
If you are not satisfied with the product received, you can return your purchase made in our online store, within 10 working days from the date of receipt of the package and we will refund the total price. To carry out the return write to Help@Kickked.com
No changes or refunds are accepted after 10 business days, nor can changes or refunds be accepted if the item has been used, damaged or is not shipped in its original packaging. Kickked is not responsible for the misuse of the product.